Cart 0

No more products available for purchase

Add order notes
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

The Responsibility – Control Gap in Leadership

The Responsibility – Control Gap in Leadership

One of the questions I ask coaching clients most often is:

"What do you actually have control over?"

The answers usually sound like a job description.

"My team."

"My projects."

"My department."

"My clients."

"My company's results."

I understand why. That's what they're responsible for.

But responsibility and control are not the same thing.

In fact, confusing the two is one of the biggest sources of stress, frustration, and ineffective leadership I see.

Most organizations ask us to be responsible for outcomes that depend on other people. Managers are responsible for employee performance. Project leaders are responsible for results across cross-functional teams. Executives are responsible for culture, engagement, and strategy.

Yet none of those roles comes with complete control.

You can't control whether your employees are motivated.

You can't control whether your peers follow through.

You can't control how your boss responds to your ideas or whether your clients say yes.

And if you've ever tried, you already know how exhausting that can be.

The problem isn't that you're responsible.

The problem is believing responsibility should come with control.

It rarely does.

This is where leadership gets interesting.

When we feel responsible for something, our instinct is often to tighten our grip. We try harder to persuade. We repeat ourselves. We over-explain. We jump in to fix problems. We carry work that belongs to someone else. We become frustrated when people don't think, work, or care the way we do.

I've done it.

Most leaders have.

It makes perfect sense.

It just doesn't work very well.

Good leaders understand something different.

They know their greatest influence doesn't come from controlling other people. It comes from managing themselves exceptionally well.

They pay attention to their thinking before reacting.

They notice the assumptions they're making.

They regulate their emotions instead of letting emotions drive the conversation.

They communicate clearly instead of expecting people to read between the lines.

They stay curious longer.

They ask better questions.

They focus their energy where it can actually make a difference.

Ironically, this often gives them more influence, not less.

That's because people don't respond well to being controlled.

They respond to leaders who are grounded, trustworthy, emotionally steady, and genuinely curious.

This is one of the biggest misconceptions people have about coaching, too.

Sometimes prospective clients come to coaching hoping I'll help them figure out how to get their boss to listen, motivate an underperforming employee, or convince a difficult colleague to change.

Those are understandable goals.

But coaching doesn't begin by changing someone else.

It begins by examining yourself.

  • How are you thinking about this situation?
  • What assumptions are you making?
  • How are those assumptions shaping your emotions, your decisions, and your behavior?

Because that's the one place where you have real control and responsibility.

The uncomfortable truth is that most of us have blind spots. We can't see the patterns that are limiting us because we're standing inside them. That's why growth almost always requires another perspective—and enough psychological safety to explore it honestly.

Over time, I've come to believe that leadership has far less to do with managing other people than it does with managing yourself.

Your job description may define what you're responsible for.

But your effectiveness depends on knowing what you actually control.

The gap between those two ideas never completely disappears.

The best leaders simply learn to live there differently.

They stop trying to control everyone else.

And they become remarkably good at leading themselves.